Company: Shanghai Bosong Instrument Equipment Co., Ltd.
Department: After Sales Department
Service Hotline : 021-60499716
E-mail: biolab @ aliyun.com
1. Quality assurance guarantee: The goods sold are certified as brand new products that meet the contract requirements and passed the factory inspection .
Performance, technical indicators and configuration in accordance with contract and manufacturer's technical documents
2, installation and commissioning: after the arrival of the goods, on-site installation and commissioning, our company or our agent is responsible for the instrument
Installation and commissioning.
3. When the customer confirms that the goods are brand new products that meet the contract requirements, the quality performance, technical indicators and
Random configuration complies with contract and manufacturer's technical documents. After acceptance, the user will be within one month
The contact card is filled in and sent to our company's after-sales service department for future inquiry and return visit! Please be expensive
Unit official seal.
4. Technical training: Customers can consult our company's after-sales service staff at any time during the use of the instrument.
For technical issues, our company will arrange on-site training or remote online guidance according to the situation.
5, after-sales service: from the date of acceptance, a one-year full free warranty (based on the invoice date), all
Technical support, all maintenance costs and spare parts costs are free during the warranty period (caused by human factors )
Instrument failure charges the cost of spare parts ) ; after the warranty period, the equipment is responsible for maintenance for life, according to the actual
International maintenance costs are appropriately charged.
Give you a satisfactory answer within 6 hours
Give you precise service within 48 hours